The New Public Service

All students and serious practitioners in public administration and public policy should read this book.

The New Public Service

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn't simple; (6) serve, rather than steer; and (7) value people, not just productivity. The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years. Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

More Books:

The New Public Service
Language: en
Pages: 272
Authors: Janet V. Denhardt, Robert B. Denhardt
Categories: Political Science
Type: BOOK - Published: 2015-03-16 - Publisher:

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value
The New Public Service, Expanded Edition
Language: en
Pages:
Authors: Janet V. Denhardt, Robert B. Denhardt
Categories: Political Science
Type: BOOK - Published: - Publisher: M.E. Sharpe

Books about The New Public Service, Expanded Edition
The New Public Service
Language: en
Pages: 240
Authors: Janet V Denhardt, Robert B. Denhardt
Categories: Political Science
Type: BOOK - Published: 2016-09-16 - Publisher: Routledge

This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded
The New Public Management in Action
Language: en
Pages: 287
Authors: Professor of Public Services Management Ewan Ferlie, Ewan Ferlie, Lynn Ashburner, Director Centre for Corporate Strategy and Change Andrew Pettigrew, Louise Fitzgerald, Andrew Pettigrew, School of Management and Finance Lynn Ashburner
Categories: Political Science
Type: BOOK - Published: 1996 - Publisher: Oxford University Press, USA

This is an analysis of changes that have occurred in the organization and management of UK public services over the last 15 years, drawing on data from restructured NHS groups. It is particularly concerned with the extent to which a new type of public mana
The New Public Service
Language: en
Pages: 256
Authors: Janet V. Denhardt, Robert B. Denhardt
Categories: Political Science
Type: BOOK - Published: 2015-03-12 - Publisher: Routledge

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value